> Delivery


Hi Glow Candles Co. always ships your order as soon as possible. For most of the year, orders are normally shipped in 1-2 business days. During busy times of the year (September - December), shipping times may be 5-7 business days. We appreciate your patience and are constantly working to reduce our shipping lead times.

Orders will be shipped either USPS, UPS, or Common Carriers. Orders less than 1,000 pounds will be shipped UPS unless other arrangements are requested by customer.

Any returns must first be approved by Hi Glow Candles. All products returned will be subject to a 15 percent restocking fee plus freight.

Shipping charges on online orders are estimated based on product weight and your shipping location. If the actual shipping weight varies, you will be contacted to approve the change before we ship your order.

Orders can be picked up at our facility in NY. You must notify us 24 hours prior to pickup.